Identifying the dimensions of the cultural capacity building model with an emphasis on social aspects in the implementation of public policies in the Social Security Organization (from the perspective of experts and specialists)

Document Type : researcher

Authors
saranaz ghobadifar 1
Sanjar Salajeghe 2
alireza peyvand 3
hojjat babaei 4
samaneh mehdizadeh 5
1 PhD student in Public Administration, Kerman Branch, Islamic Azad University, Kerman, Iran
2 Assistant Professor, Department of Public Administration, Kerman Branch, Islamic Azad University, Kerman, Iran (Corresponding Author)
3 Assistant Professor, Department of Psychology, Kerman Branch, Islamic Azad University, Kerman, Iran.
4 Assistant Professor, Department of of Mathematics, Kerman Branch, Islamic Azad University, Kerman, Iran.
5 Assistant Professor, Department of Public Administration, Central Tehran Branch, Islamic Azad University, Tehran, Iran
10.22034/scm.2025.507239.1852
Abstract
The aim of this study is to identify the dimensions of the cultural capacity-building model with an emphasis on social aspects in the implementation of public policies within the Social Security Organization, using thematic analysis. This research adopts a mixed-methods approach, being both developmental-applied in terms of purpose and survey-based in terms of nature and style. Data collection methods include a combination of library and field studies, with tools such as document reviews, interviews with experts, and questionnaires. The validity and reliability of the interviews were confirmed with an acceptable percentage. The research sample comprises 17 university professors, public policy experts, capacity-building specialists, and senior managers of the Social Security Organization. Purposeful sampling was used, and NVIVO version 11 software was employed for coding and analysis of interview data.

The results obtained from the open coding of qualitative data led to the extraction of 85 initial codes, 26 basic themes, and 9 organizing themes, which are as follows: "Approval of convergent and cohesive policies centered on organizational culture," "Political independence of the organization within a participatory culture framework," "Establishing social justice based on equality and transparency culture," "Smart social security in line with digital culture development," "Attention to environmental changes and cultural adaptation of the organization," "Reforming the culture of social security," "Belief in cultural transformation and innovation," "Networking within the organization centered on interaction and cooperation culture," and "Establishing a monitoring and feedback system based on organizational learning culture."
Keywords
Cultural capacity building
public policy implementation
content analysis method
and social security organization.&‌‌‌rlm
Subjects
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Society Culture Media
Volume 14, Issue 57
Winter 2026
Pages 367-406

  • Receive Date 17 February 2025
  • Revise Date 05 November 2025
  • Accept Date 21 November 2025