«گرافیکون‌ها» و ارتباطات رایانه-واسط: کاربردها و کارکردهای ایموجی‌ها، ایموتیکون ها و استیکرها در تعاملات متنی و کارافزارهای پیام‌رسان موبایلی مبتنی بر زمینه فرهنگی

نوع مقاله : پژوهشی

نویسنده
عضو هیئت علمی پژوهشگاه فرهنگ هنر و ارتباطات
چکیده
هدف این مقاله تحلیل مطالعات انجام شده درباره نقش ایموجی‌ها در کارافزارهای پیام‌رسان آنی است. ارتباطات رایانه-واسط مزیت‌های زیادی را برای کاربران ایجاد کرده است اما مهمترین ضعف آن عدم امکان تبادل نشانه‌های غیرکلامی است که می‌تواند مانع از انتقال عواطف شود. یکی از کارکردهای گرافیکون‌ها که شامل استیکرها، ایموتیکون‌ها و نیز ایموجی‌ها هستند، عمل به مثابه جایگزینی برای برخی از علائم غیرکلامی همانند حالت‌های چهره و احساسات است. در این مقاله با کاربرد روش فراترکیب، کاربردها، کارکردها، اثرات و نیز عوامل مؤثر بر کاربرد این عناصر ارتباطی در ارتباطات متنی موبایلی طی سالهای 20۰0 تا 202۳ مطالعه شده است. پس از جستجوی اولیه تعداد 152 مقاله از پایگاه‌های داده معتبر گردآوری شد که نهایتاً پس از غربال‌گری بر اساس معیارهای شمول و عدم شمول تعریف شده در هدف تحقیق تعداد ۵۱ مقاله مورد تحلیل نهایی قرار گرفتند. نتایج این مطالعه نشان داد در حال حاضر ایموجی‌ها به اصلی‌ترین عنصر ارتباط غیرکلامی در پیام‌رسانهای موبایلی هستند. همچنین سن، جنسیت و زمینه فرهنگی و فناورانه نقشی مهمی در استفاده و تفسیر معنای ایموجی‌ها دارد. درکل، نتایج این مطالعه نشان می‌دهد ایموجی‌ها کارکردهایی جدید و متمایزی در ارتباطات میان فردی پیدا کرده‌اند که از فراتر از جبران نقصان علائم ارتباطی غیرکلامی است.

کلیدواژه‌ها

موضوعات


عنوان مقاله English

Graphicons and Computer-Mediated Communication: Applications and Functions of Emojis, Emoticons, and Stickers in Text-Based Interactions and Mobile Messaging Apps Across Cultural Contexts

نویسنده English

Hossein Hassani
Assistant Professor of Cyberspace Studies, RICAC
چکیده English

The purpose of the paper is to systematically review the studies on the role of emojis in instant messaging apps. The most critical weakness of CMCs is the impossibility of exchanging non-verbal cues, which can prevent the transmission of emotions. One of the functions of graphicons is to act as a substitute for some nonverbal cues, such as facial expressions and emotions. In the article, the use, functions, effects, and factors affecting the application of these communication elements in mobile textual communication from 2010 to 2023 are studied using the meta-synthesis method. After the initial search, 152 articles were collected from valid databases, and finally, after the screening, 51 articles were analyzed based on the inclusion and exclusion criteria defined in the research goal. This study showed that emojis are currently the main element of non-verbal communication in mobile messaging apps. Age, gender, and cultural and technological context also play an essential role in the use and interpretation of the meaning of emojis. Overall, this study showed that emojis have found new and distinct functions in interpersonal communication that go beyond compensating for the lack of nonverbal communication cues.

کلیدواژه‌ها English

Computer-mediated-communication
nonverbal communication
emoji
instant messaging
Smartphones
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دوره 13، شماره 51
تابستان 1403
صفحه 249-274

  • تاریخ دریافت 19 تیر 1402
  • تاریخ بازنگری 19 مرداد 1402
  • تاریخ پذیرش 05 بهمن 1402