شناسایی ابعاد مدل ظرفیت‌سازی فرهنگی با تاکید بر جنبه های اجتماعی در اجرای خط‌مشی های عمومی در سازمان تامین اجتماعی(از منظر کارشناسان و متخصصان)

The aim of this study is to identify the dimensions of the cultural capacity-building model with an emphasis on social aspects in the implementation of public policies within the Social Security Organization, using thematic analysis. This research adopts a mixed-methods approach, being both developmental-applied in terms of purpose and survey-based in terms of nature and style. Data collection methods include a combination of library and field studies, with tools such as document reviews, interviews with experts, and questionnaires. The validity and reliability of the interviews were confirmed with an acceptable percentage. The research sample comprises 17 university professors, public policy experts, capacity-building specialists, and senior managers of the Social Security Organization. Purposeful sampling was used, and NVIVO version 11 software was employed for coding and analysis of interview data.

The results obtained from the open coding of qualitative data led to the extraction of 85 initial codes, 26 basic themes, and 9 organizing themes, which are as follows: "Approval of convergent and cohesive policies centered on organizational culture," "Political independence of the organization within a participatory culture framework," "Establishing social justice based on equality and transparency culture," "Smart social security in line with digital culture development," "Attention to environmental changes and cultural adaptation of the organization," "Reforming the culture of social security," "Belief in cultural transformation and innovation," "Networking within the organization centered on interaction and cooperation culture," and "Establishing a monitoring and feedback system based on organizational learning culture."